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Customer Service

Want to talk to us? Great! Please select from the choices below to assure you'll get the best answers.

  • Customer Service / Check Your Order

    Have you placed an order through Star Tickets? If you have questions about an order, please contact us at 616-222-4000 or email us at This email address is being protected from spambots. You need JavaScript enabled to view it. . Be sure to include your name, e-mail address, and order number.

  • Web Site Feedback

    If you have suggestions or comments about how we may improve our website, please let us know by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Webmaster

    If you're having a technical difficulty using our web site or notice any incorrect information, please let us know by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it.

  • Whom can I call for help?

    While we try to provide answers and information directly online through our FAQ, Order History, and Email resources, we recognize that sometimes you will want to seek assistance over the phone. Because we sell tickets for so many different venues, the best number to call can be found by entering the venue name in the SEARCH box at the top left column of our home page. We list Venue and Call Center numbers for nearly all of our clients.

  • Customer Service Mailing Address:

    620 Century Ave SW Ste 300
    Grand Rapids, MI 49503